Cookie policy
Alpaca uses as few cookies as possible, and only ones the site needs to work. There are no advertising, analytics or tracking cookies, and no cookies from other companies. Because of that, there is no cookie banner to click through.
Cookies on alpacareply.com
| alpaca_session | Keeps you signed in. Set when you sign in, removed when you sign out, and expires after 14 days. |
| alpaca_pre | Protects the sign-up and sign-in forms from forged requests. Expires after 1 hour. |
The website chat on a business's own site
When a business adds the Alpaca chat button to its website, the button stores one random visitor number (alpaca_visitor) in that visitor's browser storage. It lets a visitor close the chat and come back to the same conversation. It is not a cookie, holds nothing about who the visitor is, and isn't used for tracking or ads. Businesses that add the chat should mention it in their own privacy policy.
Turning cookies off
You can block or clear cookies in your browser settings. If you block alpaca_session or alpaca_pre, you won't be able to sign in.
More about what we collect is in the privacy policy.